Custom Essay FAQ

Frequently Asked Questions

We provide academic assistance services to students of all educational levels. It can be any help, from preparing unique texts to editing, proofreading, or citation style formatting.

We don’t have limitations on the types of assignments. Most popular requests include essays, literature analyses, case studies, research papers, theses, and personal statements.

No way! We are ready to undertake any challenge. Your special task will be assigned to an expert whose specialization comprises your request. We enjoy working on challenging assignments.

Your profile ID is safe and secure. We may collect your contact details for marketing purposes, but we never disclose this information to third parties. Your expert will not even know your name.

All new customers get a 15% discount for their first order. Use discount code NEW15. Once a week, you can try your luck with our 5% discount coupons. We also have many seasonal offers to save your budget.

You get access to our top-5 or top-10 experts in your study area, additional weeks of free revision period, and instant order processing. In addition, we will provide you with first-priority client support.

Ordering Process

We match your level of studies and discipline with the pool of our experts. Your order will get appointed to the best available specialist with the necessary qualifications.

We have a complicated and multi-layered system of hiring. Most of our experts have their own research publications and other academic achievements, so they are ready to deal with virtually any challenge.

A direct writer contact option is available at You should log in, click “My Orders,” then “Order ID”, fill in our message form, and press “Send”!

You are advised to subscribe to 1st Class and Superior service package to have such an option. Only these payment plans give you access to our top experts.


Each order is proofread several times (depending on the task complexity and academic level). Proofreaders are never the same persons who wrote the text.

Custom Essay continuously uses TrustedSite® and Norton antivirus software. No malicious software will pass. We also use the latest data encryption system to protect our clients’ personal information.

Each project is unique and one-of-a-kind. We do follow the standard structure of academic papers, but there are no templates we could use. All orders are too different for that.

We do not charge you anything aside from the regular price. You can check it in the “Prices” tab of the main menu. We also provide many discount options for frequent and new clients.